Frequently Asked Questions - myfaridabad.in

Account Registration & Activation

  • 1 - Why do I need to register at www.myfaridabad.in?

    www.myfaridabad.in and its forum is an open discussion platform where you are free to read and browse through the contents. However to post and read attachments and to get access to all member privileges, you must register at the website.

  • 2 - How do I register at the website www.myfaridabad.in?

    You can register from the Register link in the homepage or click here. After you register, you will need to verify your email address by clicking on the link sent to your email address. Once your email address has been verified, your account information will be verified by the administration team to approve/disapprove your account. Once your account has been approved and activated, you will receive an email notification. As a new user you will first need to login at the main portal www.myfaridabad.in before you can login to the forum.

  • 3 - How do I register at the forum?

    Registration is common for both the website and forum. You can register from the Register link in the homepage or click here.

  • 4 - Why do you collect personal information (name, phone number, address) while registration?

    We collect your personal information only for the website’s internal use. Since this is a community website and the success of the community for any initiative depends on mass participation, we may use the contact details to contact members through phone or email to encourage participation. Also refer to our Privacy Policy.

  • 5 - Is my personal information secure at the website?

    All passwords are encrypted at the database and members can only access their account after successful login entering correct password. Members’ personal information is not displayed on the website and is only available to the website administration team. Also refer to our Privacy Policy.

  • 6 - Do you share members contact details with third party organizations?

    All information entered by members is kept strictly confidential and secure. We do not share/sell information to any organization. Also refer to our Privacy Policy.

  • 7 - Is it necessary to provide phone number and address to register at the website?

    Yes, you would need to provide a valid phone number and your address to register at the website.

  • 8 - I do not want to provide my personal information while registering at the website; can I still become a member?

    As stated above, all information provided by members are kept strictly confidential and secure and is not shared with any third party. All information during registration is required and only for the website’s internal use. However if you do not wish to share your information, you are free to browse the website and forum as a guest.

  • 9 - Do I need to register again for the forum?

    No, registration is common for both the website (www.myfaridabad.in) and the forum (www.myfaridabad.in/forum). You need to use the same login details (username and password) to login to the forum.

  • 10 - I have registered at the website, I did not receive any activation email or I have lost the activation email.

    Please check your email spam folder for the activation email. Incase you are not able to find the activation email, try to login twice at the website which will automatically resend you the activation email. If you are still unable to receive the activation email, email us or contact the admin.

  • 11 - While trying to register, I receive a message “This e-mail is already registered.”

    The email address you have provided already exist in our database. Please click on the ‘Forgot my password’ link to retrieve your username/password. Do not re-register. If you are a new user and your account has not been approved, please email or contact the admin.

  • 12 - I receive a message ‘Your account has not yet been approved!’ while trying to login.

    If you are a new user, your account must be approved by the website administration team before you can login. Please allow 1-2 days for the administration team to approve your account. If your account approval has been delayed, please email or contact the admin. Also refer to point 13.

  • 13 - When will my account be activated?

    If you are a new user, your account must be approved by the website administration team before you can login. Please allow 1-2 days for the administration team to approve your account. If your account approval has been delayed, please email or contact the admin. If the administration team suspects that your registration details are invalid or fraudulent, your account will not be approved. Please email or contact the admin to update your account with correct information.

  • 14 - My question is not listed here or my problem is still unresolved.

    Please report your question, feedback or problem in the Feedback section to help us assist you. You can also email us or contact the admin.

Login & Password

  • 15 - I do not remember my username or password.

    • You can retrieve your username / password from the ‘Forgot my password’ link.
    • Important: After you reset your password, you will receive a generic password in your email. To change the password, you must login to the main portal www.myfaridabad.in and go to Your Profile from menu User Menu>Your Profile>Contact Info and change your password.
  • 16 - How do I change / reset my password?

    • You can reset your password from the ‘Forgot my password’ link.
    • Important: After you reset your password, you will receive a generic password in your email. To change the password, you must login to the main portal www.myfaridabad.in and go to Your Profile from menu User Menu>Your Profile>Contact Info and change your password.
  • 17 - I am a registered member, do I need to login each time to www.myfaridabad.in to read the contents?

    No, even if you are a registered member, you are not required to login to www.myfaridabad.in to read the contents or browse the website. However you may be required to login to access certain features.

  • 18 - I am a registered member, do I need to login to the forum each time to read the forum contents?

    You may browse the forum without login in, however you will have to login to the forum to post messages and see attachments.

  • 19 - I have registered at the website and activated my account by clicking on the link sent in my email, I am still not able to login.

    If you are a new user, your account must be approved by the website administration team before you can login. Please allow 1-2 days for the administration team to approve your account. If your account approval has been delayed, please email or contact the admin. If the administration team suspects that your registration details are invalid or fraudulent, your account will not be approved. Please email or contact the admin to update your account with correct information.

  • 20 - My account has been activated and approved, I am not able to login to the forum.

    If you are a new user and trying to login for the first time, please login to www.myfaridabad.in to activate your account at the forum. Once you are able to login at www.myfaridabad.in, you can proceed to login at the forum.

  • 21 - My question is not listed here or my problem is still unresolved.

    Please report your question, feedback or problem in the Feedback section to help us assist you. You can also email us or contact the admin.

Email Notifications | Subscribing to forum

  • 22 - What will subscribing to forum enable?

    You will receive an email notification whenever a new topic or reply is posted on the forum. To know more and how to use this feature, click here.

  • 23 - I have subscribed to receive email notifications, I do not receive any email notifications from the website.

    Your email subscription will be enabled only if you are a registered member of the website. You will need to register first to receive email notifications.

  • 24 - I want to change my email address for receiving email notifications.

    Please email or contact the admin to update your email address.

  • 25 - What are the different links in the email notification?

    To know more and how to use this feature, click here.
  • 26 - Can I reply to the forum or group by replying to the email notification I receive in my email inbox?

    No. You cannot reply to the group or post on the forum by replying to the email. The email sent from the forum is only a notification about the information posted on the forum. To reply, click on the topic link which will redirect you to the forum, or visit the forum directly and post your response.

  • 27 - I am a member of Omaxe/BPTP etc. and I receive emails notifications for RPS Savana or vice versa.

    An email notification is sent from the forum for every new post created on the forum irrespective of the community. You will receive email notifications from the entire forum.

  • 28 - I am a member of a particular community, can I receive email notifications only for my community?

    No. An email notification is sent from the forum for every new post created on the forum irrespective of the community. You will receive email notifications from the entire forum.
  • 29 - I do not want to receive email notifications and UNSUBSCRIBE.

    To Unsubscribe, please send an email from your subscribed email address to : myfaridabadforum+unsubscribe@googlegroups.com

    This is an automated process and you'll receive a notification that your email address has been unsubscribed. If you receive an error or no response, most probably you're using an incorrect email address which is not registered in the subscription list.

     

    For any further query, please email us or contact the admin to remove your email from the subscription list.

  • 30 - I receive an error message ‘You are not authorised to download this attachment.’ when I click on the attachment link in the email notification.

    You are required to be logged in to the forum in order to download the attachment. The attachment link in the email does not contain the actual attachment and is only a link to the attachment posted on the forum. When you click on the attachment link in the email, you are redirected to the forum which requires you to be logged in to view any attachments. Please login to the forum and then try to click on the attachment link or visit the forum directly. You can also check ‘Log me on automatically each visit’ on the login page.

  • 31 - My question is not listed here or my problem is still unresolved.

    Please report your question, feedback or problem in the Feedback section to help us assist you. You can also email us or contact the admin.

Forums

  • 32 - How do I register at the forum?

    Registration is common for both the website and forum. You can register from the Register link in the homepage or click here.

  • 33 - Do I need to register again for the forum?

    No, registration is common for both the website (www.myfaridabad.in) and the forum (www.myfaridabad.in/forum). You need to use the same login details (username and password) to login to the forum.

  • 34 - I am a registered member, do I need to login to the forum each time to read the forum contents?

    You may browse the forum without login in, however you will have to login to the forum to post messages and see attachments.

  • 35 - I have already logged in to www.myfaridabad.in, why do I need to login again to the forum section?

    The main portal www.myfaridabad.in and the forum section www.myfaridabad.in/forum are two different sections. If you login to www.myfaridabad.in, it does not automatically log you in to the forum due to security and technical issues. You are required to login separately at the forum section.

  • 36 - I am not able to login to the forum. While trying to login, the login page goes in a loop and I am asked to enter my password repeatedly.

    • Check ‘Log me on automatically each visit’ on the login page.
    • Clear your browser cookies and cache.
    • Try a different browser to login.
    • If the issue persist, please email us or contact the admin.
    • Report issue in the Feedback section
  • 37 - I cannot login to the forum.

    • Check if you are able to login to the main portal www.myfaridabad.in
    • If you are a new user, your account must be approved by the website administration team before you can login. Please allow 1-2 days for the administration team to approve your account. If your account approval has been delayed, please email us or contact the admin. Also refer to point 13.
    • If you are able to login to the main portal www.myfaridabad.in but cannot login to the forum, email us or contact the admin
  • 38 - I have reset my password, still I cannot login to the forum.

    Important: After you reset your password, you will receive a generic password in your email. To change the password, you must login to the main portal www.myfaridabad.in and go to Your Profile from menu User Menu>Your Profile>Contact Info and change your password. After you change your password, you will be able to login to the forum.
  • 39 - I receive an error “General Error : SQL Error : Incorrect string value” when trying to post on the forum.

    If you receive an error “General Error : SQL Error : Incorrect string value” when trying to post on the forum, similar to the screen below

    • You have posted an invalid character in your message. You can only type alphabets, numeric characters in a message.
    • If you have copy pasted text from some online website or page, check if there are any special characters or string in the text.
    • For e.g, the forum will not recognize hindi text and will give the above error.
    • 40 - My question is not listed here or my problem is still unresolved.

      Please report your question, feedback or problem in the Feedback section to help us assist you. You can also email us or contact the admin.

    Troubleshooting

    • 41 - I receive an error message ‘You are not authorised to download this attachment.’ when I click on the attachment link in the email notification.

      You are required to be logged in to the forum in order to download the attachment. The attachment link in the email does not contain the actual attachment and is only a link to the attachment posted on the forum. When you click on the attachment link in the email, you are redirected to the forum which requires you to be logged in to view any attachments. Please login to the forum and then try to click on the attachment link or visit the forum directly.

      You can also check ‘Log me on automatically each visit’ on the login page.

    • 42 - I have already logged in to www.myfaridabad.in, why do I need to login again to the forum section?

      The main portal www.myfaridabad.in and the forum section www.myfaridabad.in/forum are two different sections. If you login to www.myfaridabad.in, it does not automatically log you in to the forum due to security and technical issues. You are required to login separately at the forum section.

    • 43 - I am not able to login to the forum. While trying to login, the login page goes in a loop and I am asked to enter my password repeatedly.

      • Check ‘Log me on automatically each visit’ on the login page.
      • Clear your browser cookies and cache.
      • Try a different browser to login.
      • If the issue persist, please email us or contact the admin.
      • Report issue in the Feedback section
    • 44 - I have reset my password, still I cannot login to the forum.

      Important: After you reset your password, you will receive a generic password in your email. To change the password, you must login to the main portal www.myfaridabad.in and go to Your Profile from menu User Menu>Your Profile>Contact Info and change your password. After you change your password, you will be able to login to the forum.
    • 45 - My question is not listed here or my problem is still unresolved.

      Please report your question, feedback or problem in the Feedback section to help us assist you. You can also email us or contact the admin.

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